Buds & Suds FAQ
Shop online during the month of April and then pick up your pre-purchased plants on April 27 or April 28 at Stoneleigh (1829 East County Line Road, Villanova).
While we help you gather your order, browse our selection of surplus plants, connect with fellow plant lovers, or seek gardening advice from our experts—all while enjoying a beautiful spring day in the garden.
Bring your own wagon, and please make sure that your vehicle can adequately accommodate the plants you’ve ordered.
FREQUENTLY ASKED QUESTIONS
Can I browse the plant list before the sale begins?
Yes. Plants are available to preview online from April 8 - 12. As a reminder, plants won’t be available for purchase during this time.
How do I get my member password for Saturday's online sale?
Members will receive an email with their members-only special password beginning in early April, with a final email the day before the online sale opens. This password is needed to enter the site to shop on April 13. Can’t find your password? Check your spam folder!
How do I enter the site using my special password?
On the home screen, click the button in the upper right corner that says "Enter Using Password" and type the password shared with you via email.
I’m having trouble accessing the online sale site. What do I do?
Try a different browser. We recommend using Google Chrome or Firefox.
How do I make sure I get the plants I want?
Plants sell out very quickly! Unfortunately, adding plants to your cart does not hold them for you. We recommend buying the plants you really want first, and then come back to place another order.
Will Stoneleigh be open?
Yes, the garden will be open from 10:00 am – 5:00 pm.
Will I be able to buy plants on site?
There will be a limited selection of plants for sale on site on April 27 and April 28 at Stoneleigh. We can only accept cash or check for these purchases.
Can I call in my order?
No, all orders must be placed online.
Can I place multiple orders?
Yes. Use the same email for each order and try to choose the same pickup time for all orders. If not, we will use the first pick up time you choose.
When will my order be ready?
Your order will be ready to pick up on Saturday, April 27or Sunday, April 28 during your selected pickup time. Please do not pick up your plants before or after your selected time. We have timed tickets to allow parking for guests and for plant sale participants.
Where do I pick up my order?
Orders are picked up at Stoneleigh: a natural garden. Park in the parking lot located at 1829 County Line Road, Villanova, PA 19085. You will pick out your plants, and volunteers will be available to help you transport plants to your car. We recommend bringing your own wagon and preparing your car with boxes or blankets for loading.
What do I need to say or show to pick up my order?
Check in with staff and volunteers using the first and last name on the order. They will have a printed copy of your order available to reference as you pick out your plants.
Can someone else pick up my order?
Yes. You can either add their name, email, and phone to the pickup option in checkout, or they can give your first and last name at the check-in table during the pickup time you selected.
What happens if it is raining during my pickup time?
Plant pickups will occur rain or shine.
What is your refund/exchange policy?
All sales are final.
What happens if there’s something wrong with my order?
We do our best to make sure all orders are complete and accurate. However, if you are missing any items from your order, or if you have received any plants you did not order, please email Martha Moore.
Who do I contact with questions?
Not sure if your membership is current or would like more information about the benefits or membership? Still having trouble with the shop, or have an issue with your order? Email Martha Moore.